Book evaluate — The Toyota Approach

Jeffrey Liker has established himself as the author on the toyota way pdf ebook Toyota system. This book is Liker’s best for the reason that groundbreaking Toyota Way. Liker’s co-creator this time is a former executive VP at Toyota USA.

The extended prologue covers the history of Toyota USA, including touch upon the recall crisis and the tsunami. Hansei – not a defence, however an admission that slippage awaits the unwary and the aim is ever challenging. Subsequent chapters shed new light on established lean concepts equivalent to self improvement, teaching, kaizen, and policy deployment. Toyota USA is a case examine that runs throughout the book – and is terrifying each in its singularity of function and in addition its detail. That appears like a contradiction, however we should always recall Mencken’s well-known quotation that ‘for each complex drawback there is a solution that is clear, easy, and wrong.’

The central theme is constructed across the Management Growth Mannequin that has 4 segments: commit to self growth, coach and develop others, support daily kaizen, and create vision and align goals. Every segment involves PDCA. What is striking is the similarities with the brain analysis described elsewhere on this challenge: a belief that perfection develops through apply, doesn’t require ‘genius’, but does require angle and respect, along with persistent teaching and feedback. No miracle psychologist with an evaluation scheme; just hard, daily work on the gemba. Like a tree, ‘T’ type leaders have deep rooted experience that permits broad management skills to develop.

Here we pick out just one of many ‘gems’ amongst many that every reader will find on this book. It is the story of Yuri who moved from BMW to Toyota, but made a superb impression when he was prepared to drop just a few management ranges in taking the new job. He was then required to face within the famous chalk circle and observe. Through the first 20 minutes he famous 5 opportunities, but was told that 25 were expected! From this expertise, Yuri moved into real drawback fixing, involving bolt tightening. Five whys with a vengeance! At BMW, the answer was just to improve the torque wrench. That was not acceptable, and he was told to look and suppose again. And again, and again. Eventually he homed in on the real causes: operators not listening for the precise sound, standardised work, and upkeep issues. The outcome: a two-thirds reduction on defect rate and a cost reduction from $9 to $1.50 per unit. Persistence, persistence, attitude. One wonders what number of managers would have gone for the quick ‘n easy high-tech solution.

Оставить комментарий

Мы в контакте
Наши партнеры